SHIPMENT

SHIPMENT OF GOODS.

It is not possible to collect the goods yourself. Your order will always be shipped to the indicated delivery address ( home, work,…).

WHEN WILL MY GOODS BE SHIPPED AND DELIVERED?

All orders that are received before 4 p.m. will be delivered by bPost the next working day. If your order was received after 4 p.m., the goods will be shipped the next working day. Attention : in case you paid by bank transfer, the goods will be shipped the next working day after reception of the payment.

• Estimated delivery time in Belgium : 1 to 2 days after delivery in the postal office.

Please take into account that delivery time can be longer during the sales period or if we have special promotional actions.

When the goods are delivered at the postal office, you will receive an e-mail with the confirmation that your order has been shipped. In case you did not receive the e-mail, we ask you to take a look in your spam folder. If you do not find the e-mail there as well, please contact us via info@bylanature.com and we’ll check what went wrong.

SHIPPING COSTS

• Belgium: 4,95 € and free for orders above 99€
• The Netherlands: 4.95 € and free for orders above 99€

Prices are VAT included and valid for orders with a maximum weightup to 30 kg. If the weight of your order exceeds the 30 kg, customer service will contact you to make further arrangements.